Limited FiveM servers stock available - intentionally capped to maintain performance and reliability.•Dallas and Miami datacenters are now live - choose your region for lower latency.•Expanded bot hosting capacity - more space, better isolation, smoother deployments.•Production and development are better than ever - faster builds, cleaner systems, and improved stability.•Join our Discord for updates, support, and collaboration.•Limited FiveM servers stock available - intentionally capped to maintain performance and reliability.•Dallas and Miami datacenters are now live - choose your region for lower latency.•Expanded bot hosting capacity - more space, better isolation, smoother deployments.•Production and development are better than ever - faster builds, cleaner systems, and improved stability.•Join our Discord for updates, support, and collaboration.•
Lumix Solutions
$ cat /legal/privacy.md

Privacy Policy

Last updated: May 1, 2026

1. Introduction

Lumix Solutions ("we," "our," or "us") provides web hosting and related infrastructure services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our services, you agree to this policy. If you do not agree, do not use our services.

2. Information We Collect

Personal Information

  • Name, email, phone number
  • Billing details (address, payment info)
  • Account credentials
  • Support communications

Automatically Collected

  • IP address and approximate location
  • Device and browser data
  • Usage activity and timestamps
  • Referring/exit pages

Service Data

  • Server logs and diagnostics
  • Traffic patterns (for DDoS mitigation)
  • Resource usage

3. How We Use Information

  • Provide and maintain services
  • Process billing
  • Respond to support requests
  • Prevent abuse, fraud, and attacks
  • Improve performance and reliability
  • Comply with legal obligations

4. Information Sharing

  • Service providers (payments, infrastructure, support tools)
  • Legal authorities when required
  • Business transfers (mergers, acquisitions)

We do not sell personal data.

5. Data Security

  • Encryption (TLS/SSL)
  • Access controls
  • Monitoring and intrusion detection
  • Security audits

In case of a breach, we will notify affected users as required by law.

6. Data Retention

  • Accounts: active + 30 days
  • Billing: up to 7 years
  • Logs: up to 90 days
  • Support tickets: 2 years

Data may be deleted or anonymized upon request unless legally required.

7. Your Rights

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Data portability
  • Opt-out of communications

Contact: [email protected]

8. Cookies

We use cookies for functionality, analytics, and preferences.

  • Session cookies
  • Persistent cookies
  • Analytics tools

9. International Transfers

Data may be processed in multiple regions with safeguards in place.

10. Children's Privacy

Services are not intended for users under 18.

11. Changes

Continued use after updates means acceptance of changes.

12. Contact

Email: [email protected]

13. Customer Data

Customers are responsible for data they host. We act as a processor.

14. Legal Basis

  • Contract
  • Legal obligation
  • Legitimate interest
  • Consent

15. U.S. Rights

Users may request access, deletion, or correction of personal data.

16. Subprocessors

We use third-party providers bound by data protection agreements.