California Privacy Notice
Last updated: January 30, 2026
California Consumer Privacy Act (CCPA)
This California Privacy Notice supplements the information in our Privacy Policy and applies solely to California residents. It describes how we collect, use, and share personal information of California consumers and the rights you have under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information from California consumers:
A. Identifiers
Name, email address, account username, IP address, unique device identifiers
B. Customer Records
Name, address, telephone number, credit card number, billing information
C. Commercial Information
Records of services purchased, purchasing history, service usage data
D. Internet Activity
Browsing history on our website, search history, interaction with our services
E. Geolocation Data
IP-based location data for service optimization and fraud prevention
F. Professional Information
Company name, job title (if provided for business accounts)
G. Inferences
Preferences derived from the above to provide better service
Sources of Personal Information
We collect personal information from:
- Directly from you: When you register, purchase services, or contact support
- Automatically: Through cookies, logs, and analytics when you use our services
- Third parties: Payment processors, fraud prevention services
Business Purposes for Collection
We use personal information for the following business purposes:
- Providing and maintaining our hosting services
- Processing transactions and billing
- Customer support and communication
- Security, fraud detection, and DDoS protection
- Improving and developing our services
- Legal compliance and enforcement
- Marketing (with your consent where required)
Sharing of Personal Information
✓ We do NOT sell your personal information.
In the past 12 months, we have disclosed personal information to the following categories of third parties for business purposes:
- Service Providers: Payment processors, data center operators, support platforms
- Security Partners: DDoS protection and fraud prevention services
- Legal Entities: Law enforcement or regulatory bodies when required
Your California Privacy Rights
As a California resident, you have the right to:
Right to Know
Request disclosure of specific personal information we collected about you, categories of sources, purposes, and third parties we shared it with.
Right to Delete
Request deletion of your personal information, subject to certain legal exceptions.
Right to Correct
Request correction of inaccurate personal information we have about you.
Right to Opt-Out of Sale/Sharing
We do not sell your personal information. If this changes, we will provide an opt-out mechanism.
Right to Limit Use of Sensitive Information
Request that we limit use of sensitive personal information to providing services.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
To exercise your California privacy rights, you may:
$ Email us at: [email protected]
$ Submit via: Contact Form
When submitting a request, please include:
- Your full name and email address associated with your account
- A description of the right you wish to exercise
- Sufficient information to verify your identity
We will respond to verifiable requests within 45 days. If we need more time, we will notify you of the extension (up to 90 days total).
Verification Process
To protect your privacy, we must verify your identity before fulfilling requests. We may ask you to:
- Confirm information we have on file
- Provide government-issued identification (for deletion requests)
- Answer security questions
You may designate an authorized agent to submit requests on your behalf. The agent must provide written authorization and we may still verify your identity directly.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this notice, unless a longer retention period is required by law. Retention periods vary by data type:
Account Data → Active + 30 days
Billing Records → 7 years (legal)
Server Logs → 90 days
Support Tickets → 2 years
California "Shine the Light" Law
Under California Civil Code Section 1798.83, California residents may request information regarding the disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
Do Not Track Signals
Our website does not currently respond to "Do Not Track" browser signals. However, you can control cookies and tracking through your browser settings and our cookie preferences (if implemented).
Changes to This Notice
We may update this California Privacy Notice from time to time. The "Last updated" date at the top of this page indicates when this notice was last revised. Changes are effective when posted.
Contact Us
For questions about this California Privacy Notice or to exercise your rights:
Email: [email protected]
Subject: California Privacy Request
Website: lumixsolutions.org