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Lumix Solutions
$ cat /legal/ccpa.md

California Privacy Notice

Last updated: May 1, 2026

California Consumer Privacy Act (CCPA)

This Notice supplements our Privacy Policy and applies to California residents. It explains how we collect, use, and disclose personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

We act as a service provider in many cases when processing data on behalf of customers using our hosting infrastructure.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories:

Identifiers

Name, email, IP address, account ID, device identifiers

Customer Records

Billing info, payment details, contact information

Commercial Information

Service usage, purchases, subscription history

Internet Activity

Logs, browsing behavior, interactions with services

Geolocation Data

IP-based location for fraud prevention and security

Professional Data

Company name or role (if provided)

Inferences

Service preferences derived from usage patterns

Sensitive Personal Information

We may process limited sensitive personal information such as authentication credentials and payment data. This information is used only to operate services, process payments, and prevent fraud.

We do not use sensitive personal information to infer characteristics about users.

Sources of Information

  • Directly from you (account creation, purchases, support)
  • Automatically via logs, cookies, and analytics
  • Third parties (payment processors, fraud prevention tools)

Purpose of Collection

  • Service delivery and hosting operations
  • Security, fraud prevention, and abuse mitigation
  • Billing and account management
  • Service improvement and diagnostics
  • Legal compliance

Sharing of Information

We do not sell or share personal information as defined under the CCPA/CPRA.

  • Service providers (hosting, payments, support tools)
  • Security and fraud prevention partners
  • Legal authorities when required by law

Financial Incentives

We do not offer financial incentives, discounts, or pricing differences in exchange for personal information.

Your California Rights

  • Right to know what data is collected
  • Right to delete personal information
  • Right to correct inaccurate data
  • Right to opt out of sale/sharing (not applicable)
  • Right to limit use of sensitive data
  • Right to non-discrimination

Exercising Your Rights

You can submit requests via:

Email: [email protected]

We will verify your identity before processing requests and respond within 45 days.

Verification

We may require identity verification before fulfilling requests, including account confirmation or additional proof.

Authorized agents must provide written permission or legal authorization.

Data Retention

We retain data only as long as necessary for operational, legal, and security purposes.

Accounts: active + 30 days
Billing: 7 years
Logs: 90 days
Support: 2 years

Shine the Light Law

We do not share personal information with third parties for direct marketing purposes.

Changes to This Notice

Updates will be posted on this page with a revised “Last updated” date.