$ lumix contact --init
Get in touch
Questions about our services? Need a custom solution? We're here to help.
// CONTACT_METHODS
Billing & Account
Manage your services, view invoices, and handle billing through our portal.
billing.lumixsolutions.org contact --info
$ lumix contact --info
LUMIX SOLUTIONS
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Response times:
General inquiries: < 24 hours
Technical support: < 4 hours
Critical issues: < 1 hour
Support hours:
24/7/365 for existing customers
Preferred contact:
Billing portal ticket system
Before contacting support
- › Check our status page for known issues
- › Review your service configuration in the billing portal
- › Include relevant error messages and timestamps
- › For billing issues, have your invoice ID ready